Tag Archive 'Quality Counts'

Forget Excellence — Be Outstanding!

May 14th, 2009

The Ritz Carlton
I’ve always been impressed with the Socratic Method of teaching by asking good, sound, leading questions that challenge the intellect, so here’s one for you to ponder: “How does one create and sustain outstanding performance?”

First and foremost, you must live and die by the spirit of this rule:   …continues

In Search of Quality!

May 4th, 2009

Quality is about love.This post began with a simple question: ‘What is quality?

Quality is about love; it’s a passionate obsession with perfection. It is the result of good intentions, uncompromising standards, sincere effort, intelligent design, attention to detail and skillful execution.

Quality is the calling card of greatness; and it represents the wisest choice among many alternatives.  …continues